DBCS Instance Creation Fails with "Failed to establish SSH connectivity to VM(s) after [178] minutes"

(Doc ID 2399451.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

DBCS instance creation on OCI using PSM fails with the below error

"May 7, 2018 7:18:28 PM UTC Activity Submitted
May 7, 2018 7:18:28 PM UTC Activity Started
May 8, 2018 1:21:30 AM UTC Failed to establish SSH connectivity to VM(s) after [178] minutes...
May 8, 2018 1:21:34 AM UTC Initiating Database Service Termination...
May 8, 2018 1:21:34 AM UTC Skipping delete backups for Database Service instance [ORCL] since the request parameter for delete backups is not set.
May 8, 2018 1:22:56 AM UTC Database Service record removal complete...
May 8, 2018 1:23:09 AM UTC Activity Started
May 8, 2018 7:26:16 AM UTC Failed to establish SSH connectivity to VM(s) after [178] minutes...
May 8, 2018 7:26:19 AM UTC Initiating Database Service Termination...
May 8, 2018 7:26:19 AM UTC Skipping delete backups for Database Service instance [ORCL] since the request parameter for delete backups is not set.
May 8, 2018 7:27:44 AM UTC Database Service record removal complete...
May 8, 2018 7:27:45 AM UTC Activity Ended"

 

Cause

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