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CrmCommonSalesParties/AddressService Is Not Updating Latitude And Longitude Fields (Doc ID 2399603.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Accounts, Contacts, Households

crmCommonSalesParties/AddressService is not updating Latitude and Longitude fields

You are using the operation updateAddress from the service https://.crm.us2.oraclecloud.com:443/crmCommonSalesParties/AddressService
We detected that the latitude and longitude fields are not updating.
 
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit payload to update latitude and longitude via WS https://.crm.us2.oraclecloud.com:443/crmCommonSalesParties/AddressService
2. Fields are not updatable.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have these fields precise in their client’s localization which is affecting the accuracy of the data

Cause

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