CrmCommonSalesParties/AddressService Is Not Updating Latitude And Longitude Fields
(Doc ID 2399603.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Accounts, Contacts, Households
crmCommonSalesParties/AddressService is not updating Latitude and Longitude fields
You are using the operation updateAddress from the service https://.crm.us2.oraclecloud.com:443/crmCommonSalesParties/AddressService
We detected that the latitude and longitude fields are not updating.
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit payload to update latitude and longitude via WS https://.crm.us2.oraclecloud.com:443/crmCommonSalesParties/AddressService
2. Fields are not updatable.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have these fields precise in their client’s localization which is affecting the accuracy of the data
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |