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Web Service Is Not Updating Address Fields (Doc ID 2399685.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, CX Integration

ACTUAL BEHAVIOR
---------------
Web Service is not updating address fields

We are using web services to update Address fields.

Fields we are detecting are not being updated are:
AddressLine1
AddressLine2

EXPECTED BEHAVIOR
-----------------------
Fields should be updated via REST API

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute ReST API for updating address
2. Address line 1 & 2 are not updated

BUSINESS IMPACT
-----------------------
Business impact not provided. However, based on priority of the issue, the business impact seems minimal.

Cause

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