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Oracle CASB Cannot Connect To Box after Service Account Password Reset. (Doc ID 2399807.1)

Last updated on MAY 16, 2018

Applies to:

Oracle CASB Cloud Service - Version N/A to N/A
Information in this document applies to any platform.


Oracle Cannot connect to Box from CASB

Cannot connect to BOX from CASB using service account.

Login failed.

The issue can be reproduced at will with the following steps:
1. Box service account password was reset.
2. Can login to Box directly using the same service account but not from CASB.




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