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Performance - IBLPN Screen (Doc ID 2399908.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Warehouse Workforce Management Cloud Service - Version 9.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0.0 version, Performance Issues

IBLPN Screen is takes at least 5-7 minutes to load.

After that user gets the following error message:
Unable to load ../service_gateway/?request.preventCache=1525367598863 status: 0

EXPECTED BEHAVIOR

System should retrieve the data correctly within few seconds

STEPS
The issue can be reproduced at will with the following steps:
1. Navigate > IBLPN screen
2. Click on the Refresh button
3. It will take from 5 to 7 minutes and then show error

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, the pages do not come up soon and delay the daily routines.

Changes

 

Cause

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