Oracle Fusion Learning Cloud: Cannot Upload An Online Content

(Doc ID 2400015.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Learning Specialist

When attempting to upload on online content,
the following error occurs:

ERROR
-----------------------
An application error occurred. See the incident log for more information.
An application error occurred.Your help desk can use the following information to obtain a more detailed description of this incident: 517, Server Domain: HCMDomain, Server Instance: CoreProcessesServer_1, Application NAme:HcmCoreApp.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator --> Learning
2. Actions --> Manage Catalog Resources --> Add Online Content
3. Drag and drop the SCORM file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload their contents for learning.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms