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Field Activities Are Not Transitioning Through PIP Into MWM Due To Bug With SOA Local Optimization (Doc ID 2400033.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Oracle Mobile Workforce Cloud Service - Version NA and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Oracle Process Integration Pack for Oracle Utilities Field Work - Version 12.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work
SOA - Service-oriented architecture

Field activities are not transitioning into MWM. The external ID # is not generating.

Changes

 

Cause

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