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Unable To Open Service Request After Upgrade (ADF_FACES-60097) (Doc ID 2400471.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


On version

Actual behavior
Customer is following those steps:

1. Login to the Application
2. Navigator -> Help Desk -> HR Service Requests
3. Create a New Service Request OR Open any existing Service Request -> Getting the below error
"ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #54"


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In this Document

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