When Using Geocoding In Unifier, Alert Message "Unable to map this address" Is Displayed

(Doc ID 2400746.1)

Last updated on MAY 24, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

When attempting to map an address with Unifier, the following Alert Message is displayed:  

ERROR
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 "Alert    Unable to map this address"

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into a Unifier Environment.
  2. Navigate to Project/Shell > Open the  Business Process (BP) that has Address mapping configured (Geocoding) > Click "Create" > In the BP Upper Form block, click on the "Globe" next to "Latitude" data element.
  3. Check the radio button next to "Enter Address:" field.
  4. Enter a standard address such as "100 Main Street, Anytown, State, Postal Code"
  5. Receive the Alert message noted above.

Cause

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