Incorrect Search Results For Order Releases In Workbench (Doc ID 2400897.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Symptoms

In Order Release Workbench after selecting a Custom value for Order Release Reference Number Qualifier, enter a value for Order Release Reference Number on performing Search system is not displaying any record.

STEPS
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The issue can be reproduced at will with the following steps:
1. In Order Release Finder >> select a Custom (not seeded) Order Release Reference Number Qualifier value and enter a value Order Release Reference Number and perform 'Search'.
2. In Order Release Workbench, press '+' select the same Custom Order Release Reference Number Qualifier value and enter a value Order Release Reference Number and perform 'Search'.
3. Result in Order Release Finder and Order Release Workbench are not same.

Cause

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