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HR Help Desk - Category Is Empty On Create Service Request (Doc ID 2401829.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

Steps to re-produce this issue

1. Login to the Application
2. Navigator -> Help Desk -> HR Service Requests
3. Create New Service Request -> Select Category
4. Category is empty

Expected Behavior - Category field should show all values

How can this be solved?
 

Solution

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In this Document
Goal
Solution


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