My Oracle Support Banner

Fusion Global Payroll: Payroll flow Extract Error : Document Delivery Failed (Doc ID 2402525.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 to 11.13.18.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On Oracle Fusion Global payroll

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
------------------------------------------------------
While running an HCM Extract the following error is returned

ERROR
-------
Error deliver document to FTP::Exception happened when calling deliver API::Error deliver document to FTP::FILE=[::Exception happened when calling deliver API::oracle.xdo.delivery.DeliveryException: java.net.ConnectException: Connection timed out (Connection timed out)oracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: java.net.ConnectException: Connection timed out (Connection timed out)


STEPS TO REPRODUCE THE ISSUE
-----------------------------------
The issue can be reproduced with the following steps:
1. Log In into application.
2. Go to Payroll Checklist.
3. Search for Extract
4. Schedule process for “run as soon as possible”
5. Job does not complete and errors out

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.