My Oracle Support Banner

Item Attachments in Master Organization Do Not Propagate To Child Organizations (Doc ID 2402711.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.17.09.0 and later
Oracle Fusion Product Hub - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Image attached to an Item at the Master Organization level was not propagated down to the Child Organizations.


EXPECTED BEHAVIOR
-----------------------
The Item Image attached at the Master Organization level would propagate down to the Child Organizations.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an Item in the Master Organization
2. Associate the Item to multiple Child Organizations
3. Attach a picture or file to the Item in Master Organization (make it primary and shared);
4. Save the Item
4. Open the Item in a Child Organization and find the attachment is not present

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.