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Keeping The Historical Request Option On Main Dashboard W Indicator For Each Topic W H.Days. Enabled (Doc ID 2403080.1)

Last updated on JULY 02, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal



We would like to have the ?Manage Historical Requests? preferably under, under the ?Historical Days used?, so that user can Navigate and go to that screen.

Also, as this Option is NOT Topic specific, it?s better that option is available on the Dashboard instead of under Topics Menu.

Also, we need to have an Indicator on each Topic for which the Historical Requests have been raised, so that user will know while seeing the Topic itself instead of Navigating to the historical requests page.


Solution

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