My Oracle Support Banner

Applying a Credit Memo to an Invoice Does not Reduce the Invoice Open Balance (Doc ID 2403154.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Why when a credit memo is applied to an invoice, the open invoice balance is not reduced?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.