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PriceBook Product Import Error (Doc ID 2403251.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Sales, Sales Catalog
Getting error while trying to add a product to the price book via import  


A matching record of type {RECORD_TYPE} cannot be found using the value of the attribute {ATTRIBUTE_NAME} provided, or the matching record is not active. (MKT-285217) Cause: No record exists with the specified attribute value or a matching record does exist however it is not active. Action: Update the attribute value to reference an existing, active record.

The issue can be reproduced at will with the following steps:
1. import pricebook
2. Import fails 0/0 with error

The issue has the following business impact:
Due to this issue, users cannot use imports to add products to pricebook.


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