"Unable to connect to the server. The URL may be incorrect" While Accessing OSN Using Desktop Client

(Doc ID 2403299.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Social Network Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to access Oracle Social Network (OSN) from desktop client and the following error is returned:

OSN_DESKTOP-01022  Unable to connect to the server. The URL may be incorrect, or the connection to the server may be unavailable.

The same users have no issue accessing OSN using the web client.

Changes

 

Cause

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