ER: Create Return (RMA) Order on Uninvoiced/Closed Sales Order

(Doc ID 2403563.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

Does Order Management support

1. Creation of Return (RMA) orders on Sales Orders as soon as the original Sales Order has been shipped. Current functionality allows for RMA creation only if the original Fulfillment Lines has been closed.
 

Solution

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