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FTP Upload Unable To Create Accouns In CPQ (Doc ID 2403738.1)

Last updated on MAY 29, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 and later
Information in this document applies to any platform.

Symptoms

Files uploaded via FTP are not appearing in CPQ.

Additionally, the following error is found in the bm.log:

Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.

Changes

 

Cause

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