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File Not Received Through FTP Upload: "Content is not allowed in prolog" (Doc ID 2403738.1)

Last updated on JUNE 01, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 and later
Information in this document applies to any platform.


Files uploaded via FTP are not appearing in CPQ.

Additionally, the following error is found in the bm.log:

Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.


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