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"Incorrect password was provided" and "Read Timeout" Errors Connecting to DIPC After Applying Patch 27299170 to ODI Studio (Doc ID 2403800.1)

Last updated on APRIL 23, 2019

Applies to:

Data Integration Platform Cloud Classic - Version 17.3.5 and later
Oracle Data Integrator - Version 12.2.1.2.6 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC). Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM <document 2493395.1> for the full list of recently renamed PaaS services.

To allow connection to a Data Integrator Platform Cloud Classic (DIPC-C) instance <Patch 27299170> was installed to an Oracle Data Integrator (ODI) 12.2.1.2.6 Studio. 

The following timeout error is displayed when trying to connect to the DIPC-C Repository:

oracle.odi.core.security.BadCredentialsException: ODI-10199: Incorrect ODI username or password.
javax.ws.rs.ProcessingExecption: java.net.SocketTimeoutException: Read timed out

Studio logs show this error:

2018-05-18 17:28:27.894 ERROR odi.core.security.internal.ODIJpsHelper.createSubject Get exception. User:[<USER>]. Execption msg is:Incorrect password was provided., stackTrace is:javax.security.auth.login.LoginException: Incorrect password was provided.
  at oracle.security.jps.internal.jaas.module.authentication.JpsUserAuthenticationLoginModule.login(JpsUserAuthenticationLoginModule.java:82)
  at sun.reflect.GeneratedMethodAccessor209.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at javax.security.auth.login.LoginContext.invoke(LoginContext.java:755)
  ...
Caused by: oracle.security.jps.internal.jaas.module.AuthenticationException: Incorrect password was provided.
  at oracle.security.jps.internal.jaas.module.authentication.JpsUserAuthenticator.authenticate(JpsUserAuthenticator.java:72)
  at oracle.security.jps.internal.jaas.module.authentication.JpsUserAuthenticationLoginModule.login(JpsUserAuthenticationLoginModule.java:73)
  ...
Caused by: javax.security.auth.login.FailedLoginException: Incorrect password was provided.
  at oracle.security.jps.internal.jaas.module.idstore.IdStoreLoginModule.authenticate(IdStoreLoginModule.java:290)
  at oracle.security.jps.internal.jaas.module.idstore.IdStoreLoginModule.login(IdStoreLoginModule.java:234)
  at sun.reflect.GeneratedMethodAccessor211.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  ...
Caused by: oracle.igf.ids.AuthenticationException: Authentication failed for user name=[<USER>],uniquename=[<UNIQUENAME>],tenantuniquename=idcs-[<TENANTUNIQUENAME>],cn=<CN_VALUE>,dc=<DC_VALUE>. AdditionalInfo: java.net.SocketTimeoutException: Read timed out
  at oracle.igf.ids.arisid.ArisIdServiceManager.findEntity(ArisIdServiceManager.java:1697)
  at oracle.igf.ids.UserManager.authenticateUser(UserManager.java:532)
  at oracle.igf.ids.UserManager.authenticateUser(UserManager.java:465)
  at oracle.security.jps.internal.idstore.UserRoleEntityManager.authenticateUserIDS(UserRoleEntityManager.java:344)
  at oracle.security.jps.internal.jaas.module.idstore.IdStoreLoginModule.authenticateUser(IdStoreLoginModule.java:343)
  ...
Caused by: oracle.igf.ids.arisid.ArisIdAuthException: Authentication failed for user name=[<USER>],uniquename=[<UNIQUENAME>],tenantuniquename=idcs-[<TENANTUNIQUENAME>],cn=<CN_VALUE>,dc=<DC_VALUE>. AdditionalInfo: java.net.SocketTimeoutException: Read timed out
  at com.oracle.ovd.arisid.OvdStackUtil.checkPasswordPolicyException(OvdStackUtil.java:807)
  at com.oracle.ovd.arisid.OvdIdsStackProvider.doFind(OvdIdsStackProvider.java:1421)
  at com.oracle.ovd.arisid.ArisIdStackProvider.doFind(ArisIdStackProvider.java:172)
  at org.openliberty.arisid.Interaction.doFind(Interaction.java:1022)
  at oracle.igf.ids.arisid.ArisIdServiceManager.findEntity(ArisIdServiceManager.java:1628)
  ... 35 more

Changes

Installed Patch 27299170 to an ODI 12.2.1.2.6 Studio component.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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