"Incorrect password was provided" and "Read Timeout" Errors Connecting to DIPC After Applying Patch 27299170 to ODI Studio (Doc ID 2403800.1)

Last updated on OCTOBER 04, 2022

Applies to:

Symptoms

To allow connection to a Data Integrator Platform Cloud Classic (DIPC-C) instance <Patch 27299170> was installed to an Oracle Data Integrator (ODI) 12.2.1.2.6 Studio. 

The following timeout error is displayed when trying to connect to the DIPC-C Repository:

oracle.odi.core.security.BadCredentialsException: ODI-10199: Incorrect ODI username or password.
javax.ws.rs.ProcessingExecption: java.net.SocketTimeoutException: Read timed out

Studio logs show this error:

2018-05-18 17:28:27.894 ERROR odi.core.security.internal.ODIJpsHelper.createSubject Get exception. User:[<USER>]. Execption msg is:Incorrect password was provided., stackTrace is:javax.security.auth.login.LoginException: Incorrect password was provided.
  at oracle.security.jps.internal.jaas.module.authentication.JpsUserAuthenticationLoginModule.login(JpsUserAuthenticationLoginModule.java:82)
  at sun.reflect.GeneratedMethodAccessor209.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at javax.security.auth.login.LoginContext.invoke(LoginContext.java:755)
  ...
Caused by: oracle.security.jps.internal.jaas.module.AuthenticationException: Incorrect password was provided.
  at oracle.security.jps.internal.jaas.module.authentication.JpsUserAuthenticator.authenticate(JpsUserAuthenticator.java:72)
  at oracle.security.jps.internal.jaas.module.authentication.JpsUserAuthenticationLoginModule.login(JpsUserAuthenticationLoginModule.java:73)
  ...
Caused by: javax.security.auth.login.FailedLoginException: Incorrect password was provided.
  at oracle.security.jps.internal.jaas.module.idstore.IdStoreLoginModule.authenticate(IdStoreLoginModule.java:290)
  at oracle.security.jps.internal.jaas.module.idstore.IdStoreLoginModule.login(IdStoreLoginModule.java:234)
  at sun.reflect.GeneratedMethodAccessor211.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  ...
Caused by: oracle.igf.ids.AuthenticationException: Authentication failed for user name=[<USER>],uniquename=[<UNIQUENAME>],tenantuniquename=idcs-[<TENANTUNIQUENAME>],cn=<CN_VALUE>,dc=<DC_VALUE>. AdditionalInfo: java.net.SocketTimeoutException: Read timed out
  at oracle.igf.ids.arisid.ArisIdServiceManager.findEntity(ArisIdServiceManager.java:1697)
  at oracle.igf.ids.UserManager.authenticateUser(UserManager.java:532)
  at oracle.igf.ids.UserManager.authenticateUser(UserManager.java:465)
  at oracle.security.jps.internal.idstore.UserRoleEntityManager.authenticateUserIDS(UserRoleEntityManager.java:344)
  at oracle.security.jps.internal.jaas.module.idstore.IdStoreLoginModule.authenticateUser(IdStoreLoginModule.java:343)
  ...
Caused by: oracle.igf.ids.arisid.ArisIdAuthException: Authentication failed for user name=[<USER>],uniquename=[<UNIQUENAME>],tenantuniquename=idcs-[<TENANTUNIQUENAME>],cn=<CN_VALUE>,dc=<DC_VALUE>. AdditionalInfo: java.net.SocketTimeoutException: Read timed out
  at com.oracle.ovd.arisid.OvdStackUtil.checkPasswordPolicyException(OvdStackUtil.java:807)
  at com.oracle.ovd.arisid.OvdIdsStackProvider.doFind(OvdIdsStackProvider.java:1421)
  at com.oracle.ovd.arisid.ArisIdStackProvider.doFind(ArisIdStackProvider.java:172)
  at org.openliberty.arisid.Interaction.doFind(Interaction.java:1022)
  at oracle.igf.ids.arisid.ArisIdServiceManager.findEntity(ArisIdServiceManager.java:1628)
  ... 35 more

Changes

Installed Patch 27299170 to an ODI 12.2.1.2.6 Studio component.

Cause

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