The System Could not Process Your Request Error When Opening Records For A Specific Business Process (Doc ID 2404649.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Symptoms

On Unifier : Version 17.12.4

Receiving a Generic system error (see below) when opening any records for a specific Business Process (BP) and only in one project/shell in this case.

ERROR
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"Unifier Notification The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems."

The follow excerpt can be found in the Unifier log files:

[[ACTIVE] ExecuteThread: '9' for queue:
'weblogic.kernel.Default (self-tuning)'] ERROR Target.Exception
...unifier:/share/recordPermission/value throws an exception at file:///share/action.xml:3827: ~
file:///share/action.xml:3827: java.sql.SQLSyntaxErrorException: ORA-00904: "PM"."GROUPID": invalid identifier

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the Unifier Environment
2. Navigate to applicable work space and attempt to open ANY of these records and receive the Generic System Error noted above.

Changes

Cause

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