Application Option 'Service' Is Not Available In App Composer - HR Help Desk

(Doc ID 2404748.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

I am configuring Outbound Email in HR Help Desk and based on the oracle documentation, we need to create Email Outbound Templates in Application Composer, and the first step is to select Application.

I am not able to view application “Service” there are only two options:


1. CRM Cloud
2. ERP and SCM Cloud


Why it is not available ? If I need to create template where do we need to create ?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms