OAC : OAC VM Bind Mounts are Empty, No Files or Folder Under '/bi/domain', '/bi/app'

(Doc ID 2404753.1)

Last updated on MAY 30, 2018

Applies to:

Oracle Analytics Cloud Service - Version 17.3.1 and later
Information in this document applies to any platform.

Symptoms

OAC Version 17.3.1

Issue Seen : Could not access /dv URL. Login to VM to check the file system showed that the Mounts were missing. No files or folder were found under /bi/domain, /bi/app,etc. folder.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms