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Error results from CrmCommonReferenceService web service findEntity operation (Doc ID 2404847.1)

Last updated on JUNE 09, 2018

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Data Quality, Customer Hub

Error results from CrmCommonReferenceService web service findEntity operation

ERROR
-----------------------
<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
<env:Header/>
<env:Body>
<env:Fault>
<faultcode>env:Server</faultcode>
<faultstring>access denied ("oracle.wsm.security.WSFunctionPermission" "http://xmlns.oracle.com/apps/cdm/foundation/custextn/extnService/CrmCommonReferenceService#findEntity" "invoke")</faultstring>
</env:Fault>
</env:Body>
</env:Envelope>

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use web service:
https://(FADomain,CRMServices)/crmService/CrmCommonReferenceService?WSDL
2. Run this request:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://xmlns.oracle.com/apps/cdm/foundation/custextn/extnService/types/" xmlns:typ1="http://xmlns.oracle.com/adf/svc/types/">
<soapenv:Header/>
<soapenv:Body>
<typ:findEntity>
<typ:findCriteria>
<typ1:fetchStart>0</typ1:fetchStart>
<typ1:fetchSize>-1</typ1:fetchSize>
</typ:findCriteria>
<typ:findControl>
<typ1:retrieveAllTranslations>true</typ1:retrieveAllTranslations>
</typ:findControl>
<typ:objectName>XXXXXXXXXX</typ:objectName>
</typ:findEntity>
</soapenv:Body>
</soapenv:Envelope>
3. The error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run web service request.

Cause

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