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Unable To Download Oracle Outlook Email Integration On Demand (OEI) (Doc ID 2404872.1)

Last updated on MAY 29, 2018

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

Oracle Outlook Email Integration On Demand download link is not working. When clicking the link in My Setup, the following error happened.

ERROR
-----------------------
Not Found
The requested URL /downloads/Oracle_OEI_OnDemand.exe was not found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CRMOD.
2. Click the My Setup > Data & Integration Tools > Oracle Outlook Email Integration On Demand > Download Oracle Outlook Email Integration On Demand link.
3. On the second Oracle Outlook Email Integration On Demand page, click the Download Oracle Outlook Email Integration On Demand link. Then the error would happen.

Cause

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