Fusion Application - Global Payroll - Not Able To Delete Auto Entry Element Eligibility - Action menu for the element eligibility is getting greyed out (Doc ID 2405109.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Symptoms

On : 11.13.18.02.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
While attempting to delete the auto entry eligibility from the action menu for the element eligibility the "Action" menu is greyed out.

EXPECTED BEHAVIOR
-----------------------
The "Action" menu is greyed out

- Navigate to Element > Element eligibility > Select eligibility record > attempt to delete eligibility.

STEPS
-----------------------
1. Create element
2. Create element eligibility with 'Automatic Entry' option checked
3. Ideally i would set the Union Member option as 'Yes'. But somehow it was missed
4. Now due to this reason, the element entry was created for all the employees, which is NOT expected
5. So i am planning to delete the auto entry eligibility and then recreate again with union member option set as Yes.

6. But the issue is that, the action menu for the element eligibility is getting gray out and i am NOT able to perform the delete action

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.