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Cloud Backups and Restores Not Working When Backup Takes More Than 30 Minutes (Doc ID 2405552.1)

Last updated on JULY 29, 2018

Applies to:

Oracle MySQL Cloud Service - Version N/A and later
MySQL Enterprise Backup - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

Backups and restores streaming the backup directly to or from an OpenStack-based cloud storage including Oracle Cloud fails when the backup takes more than 30 minutes:

or similar.

This also applies to MySQL Cloud Service (MySQL CS) instances when restoring a backup from Cloud Storage or backing up with backups configured to only do a Cloud Storage backup (that is without Disk Storage).

Cause

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