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Error: "Event Code: IO-3829-2 ; Message: Integer overflow" Exporting Project Data To XER From P6 Professional (Doc ID 2405628.1)

Last updated on JUNE 25, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 to 17.12.5.0 [Release 15.1 to 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to export a project to XER, the following error occurs:

ERROR
------------
Event Code: IO-3829-2
Message: Integer overflow

STEPS
-----------------------

The following steps can be utilized to duplicate the reported issue:

  1. Login to P6 Professional
  2. Open a project
  3. Select File > Export > XER
  4. Complete the remaining steps and note the error which occurs while the export is running

 

Changes

Database objects have been migrated from On-Premise to Cloud

 

Cause

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