Java Cloud Service Weblogic down due to DB java.sql.SQLException: ORA-00257: Archiver error

(Doc ID 2405637.1)

Last updated on JUNE 04, 2018

Applies to:

Java Cloud Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Java Cloud Service WebLogic is down due to DB connectivity issue

May 28, 2018 7:02:25 AM oracle.security.jps.internal.idstore.util.LibOvdUtil pushLdapNamesToLibOvd
INFO: Pushed ldap name and types info to libOvd. Ldaps : DefaultAuthenticator:idstore.ldap.provideridstore.ldap.
May 28, 2018 7:02:27 AM oracle.security.jps.internal.policystore.util.JpsDataManagerUtil getDBConnection
WARNING: Can not connect DB with URL jdbc:oracle:thin:@//XXXX:1521/PDB1.axxxxxx.oraclecloud.internal
java.sql.SQLException: ORA-00257: Archiver error. Connect AS SYSDBA only until resolved.

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:466)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:391)
at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:503)

 

<May 28, 2018, 7:02:27,865 AM UTC> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason:

There are 1 nested errors:

oracle.security.jps.JpsException: JPS-01055: Could not create credential store instance. Reason oracle.security.jps.service.policystore.PolicyStoreException: Can not connect DB with URL [jdbc:oracle:thin:@//xxxxx:1521/PDB1.axxxxx.oraclecloud.internal]
at oracle.security.jps.internal.config.OpssCommonStartup.start(OpssCommonStartup.java:228)
at oracle.security.jps.wls.JpsWlsStartup.start(JpsWlsStartup.java:105)

-

Caused by: oracle.security.jps.service.policystore.PolicyStoreException: Can not connect DB with URL [jdbc:oracle:thin:@//xxxxx:1521/PDB1.axxxxxx.oraclecloud.internal]

 

<May 28, 2018, 7:02:27,888 AM UTC> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED.>
<May 28, 2018, 7:02:27,888 AM UTC> <Error> <WebLogicServer> <BEA-000383> <A critical service failed. The server will shut itself down.>
<May 28, 2018, 7:02:27,891 AM UTC> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN.>
<May 28, 2018 7:02:28 AM UTC> <INFO> <NodeManager> <The server 'CECBench_adminserver' with process id 4668 is no longer alive; waiting for the process to die.>
<May 28, 2018 7:02:28 AM UTC> <FINEST> <NodeManager> <Process died.>

 




Changes

 

Cause

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