My Oracle Support Banner

Manage user Details is Empty for Partner Contact (Doc ID 2405772.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Manage user Details is Empty for Partner Contact

Expect to be able to designate a manager and role, as well as to see the User Name.

The issue can be reproduced at will with the following steps:
1. Find a Partner (e.g. ACCE-Association for Chamber of Commerce Executives)
2. Click on the Partner name
3. Click the Partner Contacts sub-tab
4. Click the name of a Partner Contact (e.g. Jacqui Cook) to go to the Contact details page
5. Click the Manage User Details link
6. Note that the Role, Manager, and User Name are all blank.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.