Unable To Reverse Terminate An Employee
(Doc ID 2405848.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Global Human Resources
When attempting to reverse termination, the following error occurs.
ERROR
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"An application error has appeared. See the incident log for more information.
An application error has appeared. Your helpdesk can use the following information to obtain a more detailed description of this incident:
You cannot reverse or correct termination of this work relationship because of gratuity calculation card exists for this employee . (HRX-1561083).
To reverse or correct the termination for this employee, first delete the gratuity card."
STEPS
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The issue can be reproduced at will with the following steps:
1. Person management>Query Person>Manage work relationship>Actions>View Termination>Reverse Termination
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |