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Unable To Reverse Terminate An Employee (Doc ID 2405848.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Human Resources

When attempting to reverse termination, the following error occurs.

"An application error has appeared. See the incident log for more information.
An application error has appeared. Your helpdesk can use the following information to obtain a more detailed description of this incident:
You cannot reverse or correct termination of this work relationship because of gratuity calculation card exists for this employee . (HRX-1561083).
To reverse or correct the termination for this employee, first delete the gratuity card."

The issue can be reproduced at will with the following steps:
1. Person management>Query Person>Manage work relationship>Actions>View Termination>Reverse Termination


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