The "Invalid Signature Credentials" Error Occurs When User Selects Manage Signature
(Doc ID 2405851.1)
Last updated on SEPTEMBER 29, 2023
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When the contract user selects Manage Signatures on a contract that has been signed using DocuSign, an error occurs.
ERROR
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Invalid Signature Credentials.
STEPS
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1. Open a contract that has already been signed with DocuSign.
2. Select Actions > 'Manage Signatures'.
3. Observe the error occur.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |