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The "Invalid Signature Credentials" Error Occurs When User Selects Manage Signature (Doc ID 2405851.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR

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When the contract user selects Manage Signatures on a contract that has been signed using DocuSign, an error occurs.

 

ERROR

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Invalid Signature Credentials.

 

STEPS

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1. Open a contract that has already been signed with DocuSign.

2. Select Actions > 'Manage Signatures'.

3. Observe the error occur.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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