My Oracle Support Banner

Invalid Signature Credentials Error Received When Attempting To Manage Signature And DocuSign (Doc ID 2405851.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

Contract user when chooses Manage Signatures on a contract that has been signed using DocuSign, they receive an error "Invalid Signature Credentials."
What setup missing for the e-signature?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.