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Orders Do Not Inherit The Payment Terms Nor Does It Allow For Updating The Same (Doc ID 2405859.1)

Last updated on DECEMBER 05, 2018

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.09.0 version, Manage Orders

ACTUAL BEHAVIOR
---------------
 RMA orders do not inherit the Payment Terms Nor does it allow for updating the same

When the user is trying to create RMA items, the order lines do not inherit the payment terms and do not allow us to edit and add the payment details either.

EXPECTED BEHAVIOR
-----------------------
The payment terms field from the items lines to be automatically completed with the details from the header item, or to be an editable item.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Oracle Enterprise Manager Fusion Application Cloud
2. Manage Orders
3. Create Orders
4. Create RMA Order

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Credit Memo .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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