New Agency Name Not Displayed in Recruiting (Old Name Still Showing)

(Doc ID 2405862.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15B and later
Information in this document applies to any platform.

Symptoms

The name of an Agency was modified in Configuration > Recruiting - Administration > Agencies, but when posting a requisition to an agent in Recruiting, the old agency name still displays.

The issue can be reproduced at will with the following steps:

  1. Open Recruiting.
  2. Search for the requisition
  3. Open the Posting and Sourcing tab
  4. In the Staffing Agents section, click Modify...
  5. Find an agent associated to that agency.
  6. See the agency name displayed for this entry is the old one.

Changes

Agency name was modified

Cause

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