Not Able To Export Private Key From Security Console > Certificate

(Doc ID 2406032.1)

Last updated on JUNE 10, 2018

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

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After generating a key from Security Console -> Certificate, customer doesn't see the green tick mark for private key and not able to export private key. Refer below screen shot

Steps to reproduce:

1. Login to fusion application

2. Click Navigator -> Tools: Security Console -> Certificates -> Generate, generate a key

You will see the private key is not there, and down stream fusion application will report some error like:

Changes

Cause

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