My Oracle Support Banner

Not Able To Export Private Key From Security Console > Certificate (Doc ID 2406032.1)

Last updated on MAY 08, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

If you are a Software-as-a-Service (SaaS) customer, there are multiple sections in this document that need not be performed by you. Please log a Service Request in My Oracle Support for Oracle to do this for you.

   After generating a key from Security Console -> Certificate, customer doesn't see the green tick mark for private key and not able to export private key. Refer below screen shot

 

 

  Steps to reproduce:

1. Login to fusion application

2. Click Navigator -> Tools: Security Console -> Certificates -> Generate, generate a key

You will see the private key is not there, and down stream fusion application will report some error like:

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.