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There Are Not Values For "From customer Account Number" Parameter On Create Balance Forward Bills Process (Doc ID 2406214.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Trying to run process Balance Forward Bills. On the parameters window for parameter "From customer Account Number", the search is not finding any value although there are transactions created for that account


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to select values for existing parameter


STEPS
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The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Tools > Scheduling Processes
3. Search by Create Balance Forward Bills
4. On the parameter window, go to parameter From customer Account Number
5. On the search window, enter existing account DAUNIVIE
6. Press Search and nothing is returned



Cause

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