Adding Reference Account To Existing Customer Using Simplified Customer Upload Gets Error An Account Site With This Combination Of Customer Account And Address Already Exists. Create The New Site Using A Different Address Or Reference Data Set

(Doc ID 2406234.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, Using simplified customer import to add references accounts gets occurs:

HZ_DUPLICATE_IDS_FOR_AS - An account site with this combination of customer account and address already exists. Create the new site using a different address or reference data set

Expecting to be able to add reference accounts

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Go to Customers > Upload customers using spreadsheet
4. Import the process
5. Reviewed the log and observed the error described appears




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms