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Creating Diagnostic Dump on Oracle Analytics Cloud (OAC-C) Or Oracle Analytics Server (OBIEE) Fails To Complete or Hangs (Doc ID 2406586.1)

Last updated on OCTOBER 06, 2024

Applies to:

Oracle Analytics Cloud - Classic - Version 18.3.3 and later
Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When executing diagnostic_dump.sh on Oracle Analytics Cloud-Classic (Customer Managed), if fails to complete and is in a hung state.

You may also want to know how to reduce the file size of a diagnostic dump for a smaller transfer or upload to Support.

Changes

No change.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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