Problems Loading Schedule Tab in Prime

(Doc ID 2406751.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.3 to 18.5 [Release 18.3 to 18.5]
Information in this document applies to any platform.

Symptoms

On Prime Projects: NA version, Cloud: Schedule, Progress and Tasks

When attempting to load Schedule app, the following error occurs.

ERROR
-----------------------
Page Unresponsive
You can wait for it to become responsive or exit the page.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change project start date
2. Reload Schedule app

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users encounter long delays and errors when attempting to load schedules.

Changes

 

Cause

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