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Daily Report Filters Are Not Showing Correct Data (Doc ID 2406775.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Warehouse Workforce Management Cloud Service - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Daily report filters are not showing correct data
When you query the daily report by the date, it shows data for many users among which one user has clocked in/out of 'INVENTORY' work area. But when the query the same report, with filters as date as well as the work area 'INVENTORY', it shows no record.

EXPECTED BEHAVIOR
When you query the Daily report by the date it should show the data, at the same Daily show the same data when query the report with filters work area and etc.

STEPS
The issue can be reproduced at will with the following steps:
1. Login to WFM env and Open the Daily report UI
2. Query the report by some filters and check the data.

Changes

 

Cause

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