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Unable To Export Plan Configuration, Eligibility Profiles (Doc ID 2407167.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


 On : version, Manage Benefits

When attempting to export a Benefit Program/Eligibility Profile the following error occurs.

----------------------- ODI-1351: An unexpected error was thrown during execution of the scenario 'HCM_BEN_PLAN_EXPORT - -1'
at oracle.odi.ess.OdiScenarioLauncherBase.execute(
at oracle.odi.ess.OdiScenarioLauncherAsync.execute(
at oracle.apps.fnd.applcp.request.exec.AsyncExecutableWrapper.executeHelper(
Caused by: oracle.odi.runtime.agent.invocation.InvocationException: ODI-1425: Agent application cannot be reached using
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.reThrowAgentErrorAsInvocation(
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invoke(
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeStartScenario(
at oracle.odi.ess.OdiScenarioLauncherBase.execute(
... 59 more
Caused by: ODI-1425: Agent application cannot be reached using
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invoke(
... 61 more

The issue can be reproduced at will with the following steps:
“Benefits Administration ->Plan Configuration -> Export Plan Configuration -> Export Plan/ Eligibility Profile

The issue has the following business impact:
Due to this issue, users cannot export plan.


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