Scheduled BI Report Job Failed Exception in reading buffered data Timeout waiting for response from server

(Doc ID 2407423.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Application Toolkit - Version 11.12.1.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Technology Management - Reports/Analytics

When attempting to run schedule job to send a file to external SFTP the following error occurs:

ERROR
-----------------------
[2018-05-10T22:31:26.837+00:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 2098] [userId: FUSION_APPS_BI_SYSTEM_APPID] [ecid: aa874741e6926802:-642bfef3:162f66b59f6:-8000-0000000000000003,1:17662] [APP: bipublisher#11.1.1] !!!!!!! GenericDeliveryListener.onMessage :: DeliveryProcessor.processDelivery exception::[INSTANCE_JOB_ID=321765]::[JOB_ID=321765]::[OUTPUT_ID=196054]::[DELIVERY_ID=41951]::[STATUS=FAILED_DELIVERY]::Error deliver document to FTP::Exception happened when calling deliver API::Error deliver document to FTP::FILE=[::Exception happened when calling deliver API::oracle.xdo.delivery.DeliveryException: oracle.xdo.delivery.ssh2.connection.SSHConnectionException: Exception in sending message Exception in reading buffered data Timeout waiting for response from server.oracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: oracle.xdo.delivery.ssh2.connection.SSHConnectionException: Exception in sending message Exception in reading buffered data Timeout waiting for response from server.[[

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms