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Changes Made To Layouts Are Not Displayed When Re-Opening Later (Doc ID 2407562.1)

Last updated on JULY 24, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Saving changes to a layout does not display the saved changes while using "Enable Client Side Cache".

EXPECTED BEHAVIOR
Saved changes to the layout should display.

STEPS
The issue can be reproduced at will with the following steps:

  1. Log in to P6 pro cloud connect with 'enable client side cache'
  2. Open a project (browse to activities view) "Proj1"
  3. Make a project level layout (save as from a global layout) "Layout1"
  4. Take note to the bar colors and change one (ex: green to blue)
  5. Save the layout (not save as) by going to layout, layout save
  6. Navigate to Projects view
  7. Open another project (browse to activities view) "Proj2"
  8. Open a global layout (say no on the prompt to save the layout) "Layout2"
  9. Navigate to Project view
  10. Open the first project (browse to activities view) "Proj1"
  11. The global layout is shown, open the project layout "Layout1"
  12. The bars are back to previous (green bars instead of blue)
  13. Log out
  14. Adjust the log in to remove client side cache
  15. Log in, the bar should still show the wrong color
  16. Open the same layout again, the bar should show the right color

Changes

 

Cause

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