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Office 365 Integration with IDCS, error AADSTS50107 object does not exist returned while importing users (Doc ID 2407568.1)

Last updated on FEBRUARY 16, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


When attempting to integrate Office 365, and import users, the following error occurs.

Import Failure Reason
Your request can't be executed. Please try again. If the problem persists, then contact your system administrator.
HTTP 401 Error : Your not authorized to execute the {0} service { "error" ; {"code"; "InvalidAuthenticationToken", "message" : "Access token has expired", "innerError"; {"request-id"; "#####", "date": "2018-05-13T11:35:10"}}}

Screen shot of the error:


This error is returned as well:
AADSTS50107: Requested federation realm object '' does not exist.

Screen shot of the error:

The issue can be reproduced at will with the following steps:
1) configure office 0365 as integrated application with IDCS
2) attempt to import users


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