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18A Upgrade Issue - Getting An Error When Sending Message From SR (Doc ID 2407623.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

After the upgrade to 18A over the weekend, we are unable to send messages/emails from within SRs. We are getting the error shown below when clicking on Send button.

Message Content: A value is required
You must enter a value.
 

Solution

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