Account Reconciliation Cloud Service (ARCS) Data Loads Are Failing In The Data Load Phase 2

(Doc ID 2407626.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.04.60 and later
Hyperion Financial Close Management - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

There is a data load issue, when looking at the data loads from FDMEE/DM the status says "Data Load Failed" every time attempted.  When clicking on the error, it says "Unable to perform data load. A Service error occurred.  Select "Provide Feedback" and contact Oracle Support.  Provide Feedback number provided below.

Changes

 

Cause

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