P6 Mobile IOS Application Crashing When Connected to a Team Member Environment

(Doc ID 2407742.1)

Last updated on JUNE 13, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.8.0.0 to 17.8.0.0 [Release 17.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
IOS application is crashing on mobile device with the P6 EPPM Environment.

EXPECTED BEHAVIOR
-----------------------
P6 IOS application should not crash.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Mobile on iOS device.
2. The application will crash within 30-45 seconds.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use P6 Mobile iOS app with P6 EPPM.

Changes

 

Cause

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