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P6 Mobile iPhone OS (IOS) Application Crashing When Connected to a Team Member Environment (Doc ID 2407742.1)

Last updated on MARCH 14, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.8.0.0 to 17.8.0.0 [Release 17.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

IOS application is crashing on mobile device with the P6 EPPM Environment.

EXPECTED BEHAVIOR

P6 IOS application should not crash.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Mobile on iOS device.
2. The application will crash within 30-45 seconds.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot use P6 Mobile iOS app with P6 EPPM.

Cause

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In this Document
Symptoms
Cause
Solution
References


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