Error When Performing the Request Signature Action via DocuSign [Access Denied]

(Doc ID 2408102.1)

Last updated on JULY 12, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 17 D and later
Information in this document applies to any platform.

Symptoms

When trying to request a signature, an error page is shown instead

You have reached this page due to one of the following reasons:

  Your session has timed out.
  You do not have permission to view the page you were trying to access.
  You have entered unsupported characters on the url like '<' or '>'.

Click Home to return to the home page.

Cause

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