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Getting an error during account assignment. (Doc ID 2408126.1)

Last updated on SEPTEMBER 03, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Getting an error during account assignment.

JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.

The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to SUI > Sales > Accounts
3. Search and edit an account
4. Select Actions > Run Assignment
5. The error occurs

The issue has the following business impact:
Due to this issue, users cannot run assignment.


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