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Unable To Open OIC Instance home Page - 502 Bad Gateway Error (Doc ID 2408133.1)

Last updated on DECEMBER 30, 2019

Applies to:

Oracle Integration - Version 17.4.1 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Oracle Integration Classic (OIC-C) was formerly known as Oracle Integration Cloud (OIC). Please see KM <document 2493395.1> for the full list of recently renamed PaaS services.

When to trying to open OIC-C home page from My Services for an OIC-C instance, it fails with 502 Gateway error.

Following has already been verified:
- There is no apparent server level errors
- DB Backups were running fine.
- Disk space on both Database and OIC-C instance are sufficient
- Servers associated with OIC-C instance have been restarted to resolve any resource related issue.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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